Last Updated: August 15, 2026

At JuYou Finds LLC, we respect the privacy of our customers and understand the importance of protecting personal information.

We collect only the information reasonably needed to provide our products and services, process and deliver orders, communicate with customers, maintain and secure our website and accounts, prevent fraudulent or unauthorized transactions, and meet applicable business and legal requirements.

This Privacy Policy explains why we collect information, what information may be collected, how it is used, and the choices available to you when using www.juyoufinds.com and related JuYou Finds services.

1. Why We Collect Information

When you shop with JuYou Finds, certain information is necessary for us to complete and protect your transaction. We may use information to:

  • Process and fulfill your purchases.
  • Arrange shipping, delivery, local pickup, returns, and refunds.
  • Communicate with you regarding your order, account, appointment, or inquiry.
  • Process payments through our third-party payment providers.
  • Maintain customer accounts and transaction records.
  • Help detect and prevent fraudulent or unauthorized transactions.
  • Provide customer service and resolve transaction, payment, or shipping issues.
  • Improve the operation, security, and customer experience of our website.
  • Send promotional communications when you have chosen to receive them.
  • Meet applicable accounting, tax, legal, security, and regulatory requirements.

We do not collect personal information simply for the purpose of collecting it. The information we collect is used to operate our business, serve our customers, and help protect both our customers and JuYou Finds.

2. Information We May Collect

Depending on how you interact with JuYou Finds, we may collect information that you provide when placing an order, creating an account, scheduling an appointment, contacting us, or otherwise using our services. This may include:

  • Your name.
  • Billing and shipping address.
  • Email address.
  • Telephone number.
  • Account information and preferences.
  • Order, purchase, shipment, return, and transaction information.
  • Appointment requests and customer-service communications.
  • Information you voluntarily provide when contacting us.
  • Information reasonably necessary to verify or protect a transaction, prevent fraud, resolve a dispute or chargeback, or comply with applicable requirements.

3. Payment Information and Payment Security

When you make an electronic payment, payment information is transmitted to third-party payment processors and financial-service providers that process the transaction.

JuYou Finds does not intentionally store full payment-card numbers or card security codes on its own systems. Our third-party payment processors are responsible for maintaining security controls applicable to their payment-processing services, including Payment Card Industry Data Security Standard (PCI DSS) requirements where applicable.

Payment processors and financial-service providers may retain certain transaction or payment information in accordance with their own privacy policies, security practices, and legal obligations.

4. Information Collected Automatically

Like most e-commerce websites, certain technical information may be collected automatically when you visit our website. This may include your IP address, browser or device type, operating system, referring website, pages viewed, access times, cookie or device identifiers, approximate location derived from an IP address, and information about how the website is used.

This information helps us operate and secure the website, identify technical issues, understand how customers use the site, prevent abuse or fraudulent activity, and improve the customer experience.

5. Sharing Information with Third Parties

JuYou Finds does not sell, rent, or lease its customer lists to third parties.

We may disclose personal information to service providers and other parties that help us operate our business, including website and point-of-sale platform providers, hosting providers, payment processors, banks and financial-service providers, shipping carriers, delivery and insurance providers, fraud-prevention and security providers, email and communications providers, analytics providers, information-technology vendors, accountants, attorneys, and other professional advisers.

These providers may process information on systems that are not under our direct control and may be subject to their own privacy, security, and legal obligations.

We may also disclose information when we believe disclosure is reasonably necessary to comply with applicable law or legal process; protect the rights, property, security, or safety of JuYou Finds, our customers, or others; investigate fraud or unlawful activity; or complete a merger, financing, acquisition, sale, reorganization, or transfer of all or part of our business or assets.

6. Cookies, Analytics, and Online Tracking

The Services may use cookies and similar technologies, such as pixels, tags, local storage, and analytics tools, to keep the website functioning, remember preferences, understand website traffic and usage, improve performance, help prevent fraud, and measure the effectiveness of communications or advertising.

You can usually manage cookies through your browser settings. Blocking some cookies may affect website features, account functions, or checkout.

Third-party analytics or advertising services, when enabled, may collect information about your activity over time and across websites or online services in accordance with their own privacy policies.

Browser privacy signals. Some browsers offer privacy signals such as Do Not Track (DNT) or Global Privacy Control (GPC). Because DNT does not have a universally accepted technical standard, our Services may not respond to DNT signals. We will recognize browser-based privacy signals when and to the extent required by applicable law.

7. Email and Marketing Communications

We may send transactional emails relating to orders, payments, shipments, account activity, appointments, or customer support.

If you receive marketing emails from us, you may opt out of future marketing messages by using the unsubscribe link in the email or by contacting us.

Opting out of marketing does not prevent us from sending non-promotional communications relating to your transactions, account, security, or our ongoing business relationship.

8. Accessing or Updating Your Information

If you have an online account, you may be able to review or update certain account information through your account settings. You may also contact us to request correction of inaccurate contact information or to ask questions about personal information associated with your account.

We may need to verify your identity before acting on a request. We may retain information when required or permitted for legal, tax, accounting, fraud-prevention, transaction, dispute, or security purposes.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to fulfill transactions, maintain business and tax records, prevent fraud, resolve disputes and chargebacks, enforce agreements, comply with legal obligations, and protect the security and integrity of our business.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Security of Personal Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

We rely on third-party service providers to operate portions of the Services, including website and point-of-sale systems, hosting, payment processing, communications, shipping, analytics, and other business functions. Personal information processed by these providers may be stored or transmitted on systems that are not under our direct control, and those providers maintain their own security practices and responsibilities.

Customers are responsible for safeguarding their account passwords and credentials and should promptly notify JuYou Finds if they believe an account or credential has been compromised or used without authorization.

No method of transmission over the Internet, electronic storage system, or security technology can be guaranteed to be completely secure. Although we take reasonable precautions, we cannot guarantee absolute security or prevent every cyberattack, unauthorized access, system failure, or other security incident.

If we become aware of a security incident affecting personal information in our possession or processed on our behalf, we will take reasonable steps to investigate, contain, mitigate, and remediate the incident and will provide notifications to affected individuals or governmental authorities when required by applicable law.

11. Third-Party Links and Services

The Services may contain links to websites, news articles, payment services, social-media platforms, or other third-party services that are not operated by JuYou Finds.

We are not responsible for the content, security, or privacy practices of those third parties. We encourage you to review the privacy policies of any third-party service you use.

12. International Users and Data Transfers

JuYou Finds is based in the United States. If you access our Services from outside the United States, information you provide may be transferred to, processed, and stored in the United States and in other jurisdictions where our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from the laws of your country or region. By using our Services and providing information to us, you acknowledge that information may be processed in these locations, subject to applicable law.

13. Children's Privacy

The Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

14. California Privacy Disclosures

California law requires operators of commercial websites that collect personally identifiable information from California consumers to disclose certain privacy practices.

This Privacy Policy describes the categories of information we collect, the categories of parties with whom information may be shared, how you may contact us regarding your information, how we address online tracking, and how changes to this policy will be communicated.

JuYou Finds does not sell, rent, or lease customer lists.

If a California or other state privacy law applies to JuYou Finds and provides you with additional rights regarding your personal information, we will process qualifying requests in accordance with applicable law. You may contact us using the information below to submit a privacy question or request.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page. If changes are material, we may provide additional notice through the website, by email, or by another appropriate method.

16. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

JuYou Finds LLC
149 Commonwealth Dr, Suite 1049
Menlo Park, CA 94025
Email: info@juyoufinds.com
Phone: +1 (408) 639-5793